Frequently Asked Questions

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Wholesale

Can you promote our establishment on your website?

Yes! We want to partner with our wholesale and retail customers to provide consumers with the fastest and easiest way to get American Ice.

Can we get an extra delivery?

Yes, call us if you need immediate of off-schedule service. We’re available 7-days a week and all summer holidays for emergency service!

How do we get set up with American Ice?

We provide ice merchandise to qualified customers through a sales evaluation process. Contact a sales rep (main line) to learn how we can partner with your business.

What sorts of partnerships are available?

Our partnerships include pricing, merchandizers, delivery, and everything along the way, tailored to the customer’s need.

How often do you deliver?

We make it our business to get to know your business. We increase delivery based on market conditions, and we deliver when the product is needed. Making individual service plans for our customers, we anticipate deliveries, and we cater to emergency situations with 7-day a week and holiday deliveries.

Retail

Do you do direct sales?

No, we are wholesale only. However, we do accommodate some large personal events. We consider community festivals and large gatherings requiring 300 or more pounds of ice to be wholesale customers. If you require large quantities under 300lbs, please reference our locations guide to purchase ice bags at your convenience.

Where can I find American Ice?

American Ice bags can be found at numerous retailers around Wisconsin. For a more complete listing of where to find American Ice, check out our locations guide!

What sizes are available for bags of ice?

Ice bags come in 6lb and 20lb sizes. The smaller 6lb bags of ice are perfect for personal coolers or convenient home use. The larger 20lb bags of ice are great for parties or a day at the lake. Don't know which size to get, or how many ice bags to buy? Check out our handy ice calculator!

How do we get set up with American Ice?

We provide ice merchandise to qualified customers through a sales evaluation process. Contact a sales rep (main line) to learn how we can partner with your business.